Follow the tabs below to find out how your community can improve the safety and security of its water supply. 

Request assistance with your rural water supply.
The Department of Water Resources has established a programme called the National Implementation Plan for Safe and Secure Community Drinking Water.

Here is a link to a Guide on the programme. National Implementation Plan Link

This programme will help coordinate support to Vanuatu communities across all six provinces. Central government, provincial government, area councils and communities are all involved.

Communities will learn to identify what makes their water supply unsafe, and will learn what needs to be done to improve this. Some things can be done immediately and by the community. Other improvements will need technical and financial assistance. The programme includes a process for applying for funds for major improvements.

The programme is important to achieve Vanuatu’s national goal to ensure all people have reliable access to safe drinking water and sanitation infrastructure. It incorporates the requirements of the Water Resources Management Act .

If you community would like support with your water system, please request assistance by reaching out to your area administrator and Provincial Department of Water Resources officer.
Develop an improvement plan for your water supply
A community’s improvement plan needs to be based on an assessment of the water supply for threats to its quality and quantity, its safety and security. An approach called Drinking Water Safety and Security Planning (DWSSP) has been adopted in Vanuatu. Developing a DWSSP is a facilitated community activity. DoWR will assign a facilitator to assist your community. Every community’s water supply is different, so every community needs its own DWSSP.

A DWSSP will help you think about what contaminants might get into the source or during distribution to households or storage. It will also help you think about what you can do to prevent, reduce or remove the contamination. It Will also help you think about and adapt to Climate Change. Sometimes these are simple routine tasks that the community can do, like putting lids on storage tanks and building a fence around a well. Other improvements are more technical and require assistance.

Here is a link to the template for preparing a DWSSP. Komuniti Dringing Wota Sefti Mo Sekuriti Plan (DWSSP) Gaed blong ol Patisipen
Here is a link to the DWSSP Facilitators Guide Template. Community Drinking Water Safety & Security Plan (DWSSP) Facilitator’s Guide
Here is a link to the list of communities that will be conducting a DWSSP with DoWR support in 2019. DWSSP 2019 Sites
Complete No/Low cost water system improvements.
Your community water supply improvement plan (DWSSP) will probably include some items that you can do as a community without external assistance. For example, your community may need to create a water committee, build toilets, put fences around water tabs and protect water sources.

Your community plan may also contain some items that are beyond the means of your community to finance. Using information mostly from your DWSSP, your application will be scored for risk to safety and risk to security. The combined risk score for the water supply will be used to prioritise your community application alongside other communities. Financial assistance will first be made available to the communities with the highest priority risk scores who have completed their no/low cost improvements.

For more information, here is a link to a Guide on the Capital Assistance Programmeand here is a link to the form to Register Water Committee
Support DoWR or Contractor with designs and construction.
Major infrastructure improvements are designed and managed by DoWR. But this does not mean that the community should just sit back and watch. The programme has an expectation that communities will assist with some tasks associated with major improvements, as agreed with DoWR.

Tasks could include manual labour digging trenches, mixing concrete or moving materials.

By being involved during construction, members of the community can learn about how to operate and maintain its new water supply once the engineers and contractor have finished.

Your community should sign an agreement (Memorandum of Understanding, MoU) with DoWR about the contributions it will make.

Here is a link to an MoU template. [link]
Look after your existing water supply and make small improvements
Community water supplies need to be maintained regularly. Supplies that are well maintained last longer with fewer breakdowns. A maintenance plan will be part of the DWSSP. Communities should be doing as much of this regular maintenance themselves as possible.

Periodically, your Provincial Water Officer will be available to provide plumbers training. Contact your Provincial Water Officer to find out when someone from your community can attend a training session.

Here is a link to an Operations and Maintenance of Rural Water Supplies manual. Operations and Maintenance

Our Mission

The Mission of The department of Water is 
" To Develop and Manage the Nations Water Resources
for the Social and Economic Well Being of the 
People of Vanuatu "


With a Vision to make sure
" Sustainable and Equitable access to Safe Water and Sanitation for the People of  Vanuatu to support improved Public Health and Promote Social and Economic Development "

Contact Us

Department Of Water Resources 
PMB: 9001
Tel: (+678) 22423 / 33435 
Voip: 3932 
Email: esteitokaThis email address is being protected from spambots. You need JavaScript enabled to view it.

Department of Water Resources